Boutique Hotels
Cover night shifts, early and late arrivals, and weekends without paying expensive overtime to local staff.
- Guest check-in & check-out support
- Reservation & inquiry handling
- Night & after-hours cover
- Invoicing & back office
We handle your Airbnb/Booking messages, phone calls, check-in instructions, and night shifts directly inside your PMS. 100% real human support in German & English, 24/7 on request.
100% Human Interaction, Zero Bots. Real people handle every guest call and message in your brand's voice. AI is only used in the back-office for data analysis.
Cost Comparison
Set the salary and coverage you need and see your saving right away, no form required.
Desk coverage required
Local cost is an estimate that includes ~18% employer costs and a 13th salary. Source&Partners starts from CHF 650/mo flat, or up to 3% of gross revenue. Your final fee depends on your portfolio and the scope we agree.
Potential monthly saving
up to CHF 5,486
Your first month with us costs CHF 0.
Our Services
Flexible shifts for hotels, property managers and private owners.
Cover night shifts, early and late arrivals, and weekends without paying expensive overtime to local staff.
Scale your portfolio without hiring extra staff. Fast replies in your brand's name, directly inside your PMS.
Get your free time back. No more answering calls at 10 p.m. or on weekends.
How It Works
We connect to your existing PMS (Mews, Guesty, Smoobu and more) within 48 hours.
Human agents take over guest communication according to your house rules.
We work under your name, while you keep full control over decisions and prices.
Why Source&Partners
We don't replace your people, we stand behind them. Real people who work alongside your team, so nobody on site is stretched thin.
We learn your property, your guests and your standards, and answer in your name.
From 07:00 to midnight every day, 24/7 on request.
C1 German, Swiss German understood, plus English.
Late arrivals, early departures, emergencies.
Your on-site team focuses on guests in front of them, we handle the rest.
Connected to your current PMS in 48 hours.
Test our front-desk support with real people for 30 days free. Cancel anytime if you're not satisfied.